Last updated: April 2026
We collect information you provide during registration including your name, email address, and details about your injury or fitness goals. We also collect usage data such as completed sessions and progress check-ins.
We use your information to deliver and personalise your rehabilitation program, send program-related emails and reminders, process payments, and improve our service.
Your data is stored securely using Supabase (PostgreSQL database hosted on AWS). Payment information is processed by Paddle and is never stored on our servers.
By creating an account, you agree to receive transactional emails including your portal access link, session reminders, and program updates. You can opt out of reminder emails at any time.
We do not sell or share your personal data with third parties except as necessary to provide our service (payment processors, email providers). All third-party providers are bound by data protection agreements.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@backtopitch.com
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
For privacy-related questions, contact us at support@backtopitch.com